company cases about Colombian client had repeatedly purchased Heidelberg gears.

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Ms. Crystal Xiao

crystalxiao@xuprinter.com

86-13570113458

+8613570113458

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Colombian client had repeatedly purchased Heidelberg gears.

2026-09-04

For gears, we need to verify not only the part numbers but—in some cases—also their specific locations and the machine's model year. Before shipment, we provide inspection videos so customers can clearly see the condition of each gear. This meticulous pre-shipment verification is essential to prevent errors and avoid losses.
In 2025, a customer in Colombia experienced unexpected gear damage on their Heidelberg SM74 (part number HMD53.005.280); they purchased two gears to restore the machine to normal operation and subsequently bought three additional Heidelberg gears

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crystalxiao@xuprinter.com

+8613570113458

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company cases about Colombian client had repeatedly purchased Heidelberg gears.

News

Cases

News

Cases

Colombian client had repeatedly purchased Heidelberg gears.